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I like everything instant: answers to inane facts and questions; taking photos; buying books; finding a taxi; transferring money; ordering food for delivery; and even finding a date. So, I come to...
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A Q&A with John Squire and Ron Offir As our friends at Vogue recently reported, it’s no secret that fashionistas around the globe tend to travel in packs or “fashion tribes.” At this year’s Fashion...
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We’re Austin-bound! The expert panel of judges for the 22nd annual SXSW Interactive Conference recently selected OrderDynamics’ session entitled "The Ghost Economy: The $800 Billion Retail Fire...
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Halloween is a little more than a month away, a holiday that kicks off the season of pumpkin-spiced everything, groups of adorable and scary trick-or-treaters, and of course, good old-fashioned ghost...
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Most retailers are aware of the importance of interdepartmental communication and the need to understand the impact of decisions across the company. However, a common challenge is to connect...
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By Eric Fergusson Amazon has been hailed as the fulfilment flag bearer for retail in recent weeks. Their endless fulfilment options and rapid delivery times, plus the recent notion of anticipatory...
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The rumour mill is in overdrive about Apple’s plans to enter the wearable technology field later this year with the launch of its incredibly secretive ‘iWatch’ initiative. Apple has only offered tiny...
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Let me set the scene. You’ve been eyeing up a Nixon D32000 Digital SLR Camera since before Christmas. Santa unfortunately didn’t receive your wish list and now come February you are still...
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Everyone is talking about the latest buzzword in the industry ‘omni-channel’, but does anyone know what it really means? The concept of ‘omni-channel’ is very new and as an industry we are only just...
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At the recent Marketing Week Live event, AEG Europe’s executive VP of marketing Kimberly Kriss, stated that marketers need to adopt a more data led approach to their work, adding that “science needs...
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In the fourth and final part of my series looking at Amazon’s approach to online retail management, I focus on the practice of reviewing. Many retailers spend their time reviewing what’s happened. By...
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Amazon is one of the few (and possibly only) retailers in the world where the CEO doesn't obsess about conversion rate. In Amazon-land, you can cry about conversion but you can't directly do anything...
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