Editor, Rachel Deeley, tapped DynamicAction CEO, John Squire, for his insight inspired by the DynamicAction Retail Index for her piece, The Rise of Returns Fraud and How Retailers Are Fighting Back.
The article not only covered the retailers war on counterfeiters, but how retailers need to strike the balance of offering excellent experiences set against profit eroding prolific returners, who take advantage of hassle free returns policies. The most recent retailer to make global news was ASOS, who publicly stated they are amending their return/exchange policies and would assess shoppers behavior with suspicious returns frequency.
We all know by now that 2016 was the Year of Promotions for retailers, which drastically impacted their bottom line. As we found in DynamicAction’s...
REDWOOD CITY, Calif.--(BUSINESS WIRE)--DynamicActionannounces the newest product of its Retail...
Now more than ever, retailers that wish to stay competitive must develop an Amazon strategy and discover the mindset behind Amazon's operating model....
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