As the holidays are upon us, it is the busiest time of year for retailers and brands across the globe. And while many have been preparing to make this the best holiday season yet, some retailers are plagued by the Ghost Economy.

Haunting all corners of retail, where even the most innovative retailers are being affected by disconnected data, the Ghost Economy is losing brand’s billions of dollars and leaving their customers disappointed time and time again.

To highlight these disconcerting disconnects in retail, we want to hear from you, the customer, to see whether you’ve been disgruntled by a retail Grinch or dazzled with some true holiday cheer.

• Has your favorite retailer broken their promise on delivery so your dress or shirt for that company holiday party didn’t arrive on time?
• Were you left disappointed when online in-store stock levels were incorrect leading to a wasted trip to the toy store?
• Have you been bombarded daily with irrelevant emails from a retailer leaving you infuriated?
• Or, on the contrary, have you been left elated when offered free next day delivery or same day click and collect, making your shopping experience quick, convenient and stress free?

Whether you have been delighted or disenchanted by your favorite retailers this holiday season, we at OrderDynamics want to hear about it.

Tweet us your holiday retail experiences including both an image and the hash tag #GhostEconomy to be in with a chance of winning a pair of Beats by Dre Powerbeats 2 wireless headphones valued at $200.

The contest starts today, Monday 1st December and runs through to Friday 9th January 2015.

For full terms and conditions for the contest click here and our three winners will be announced on our twitter feed and blog on Tuesday 13th January 2015.